Delivery Policies
BPK Meals ships all packages via UPS™ or FedEx. All packages are shipped to the customer under ‘Shipper Release’. This is the process that allows UPS™ or FedEx to leave your package at your doorstep without obtaining a signature from you. Once the package has been left at your door, it is your responsibility. If for some reason this does not work for you and you would rather sign for your delivery please feel free to call customer service and let them know you intend to sign for your delivery. If you choose the ‘Shipper Required’ option BPK Meals cannot be responsible for your food’s freshness if you are not home at the time of delivery and UPS™ or FedEx must deliver your food the next business day.
Bpk Meals products delivered by UPS™ or FedEx are perishable and should be refrigerated no later than the night of delivery. Occasionally, due to circumstances beyond Bpk Meals control, UPS™ or FedEx may not deliver packages on time, and/or packages may get damaged during transit. We make all efforts to securely package our meals with sufficient amounts of gel packs in Styrofoam coolers. BpkMeals can only guarantee that packages will be shipped out on time and in excellent condition. Tracking numbers are provided for every shipment we send out. However, we cannot be responsible for the delivery service failures on the part of UPS™or FedEx. In the rare event that UPS™ or FedEx fails to deliver a package on time or damages the package during transit BpkMeals cannot be held liable. Customers can file a claim of $100 (what the package is insured for) with UPS™ or FedEx for a missed delivery. In the event of delivery failures due to weather conditions, no claims can be made, either to Bpk Meals or UPS™or FedEx. Similarly, any claim for a lost, stolen, missing, and/or damaged shipment is against UPS™ or FedEx and is NOT the responsibility of Bpk Meals, its officers, members, or employees.
All meals prepared by Bpkmeals are made fresh when you order and are frozen to keep fresh. Our team takes enormous pride in every product we offer and strive to deliver them in the best possible condition on the requested delivery date.
BPKmeals is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, or inaccurate address information, and we do not require a signature for the release of any delivery. Leaving a package at an address is ultimately up to the complete discretion of the customer and is therefore entirely outside our control. We do our best to make sure all deliveries are done and the customer is informed if there are any delays.
Customers are responsible for checking that all delivery information is correct before submitting an order as well as in their order confirmation email. Once an order has been sent out for delivery, we can not assure delivery time if there is an incorrect address.
There are no returns, modifications, or cancellations allowed on any orders once in the delivery route.
Bpk Meals products delivered by UPS™ or FedEx are perishable and should be refrigerated no later than the night of delivery. Occasionally, due to circumstances beyond Bpk Meals control, UPS™ or FedEx may not deliver packages on time, and/or packages may get damaged during transit. We make all efforts to securely package our meals with sufficient amounts of gel packs in Styrofoam coolers. BpkMeals can only guarantee that packages will be shipped out on time and in excellent condition. Tracking numbers are provided for every shipment we send out. However, we cannot be responsible for the delivery service failures on the part of UPS™or FedEx. In the rare event that UPS™ or FedEx fails to deliver a package on time or damages the package during transit BpkMeals cannot be held liable. Customers can file a claim of $100 (what the package is insured for) with UPS™ or FedEx for a missed delivery. In the event of delivery failures due to weather conditions, no claims can be made, either to Bpk Meals or UPS™or FedEx. Similarly, any claim for a lost, stolen, missing, and/or damaged shipment is against UPS™ or FedEx and is NOT the responsibility of Bpk Meals, its officers, members, or employees.
All meals prepared by Bpkmeals are made fresh when you order and are frozen to keep fresh. Our team takes enormous pride in every product we offer and strive to deliver them in the best possible condition on the requested delivery date.
BPKmeals is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, or inaccurate address information, and we do not require a signature for the release of any delivery. Leaving a package at an address is ultimately up to the complete discretion of the customer and is therefore entirely outside our control. We do our best to make sure all deliveries are done and the customer is informed if there are any delays.
Customers are responsible for checking that all delivery information is correct before submitting an order as well as in their order confirmation email. Once an order has been sent out for delivery, we can not assure delivery time if there is an incorrect address.
There are no returns, modifications, or cancellations allowed on any orders once in the delivery route.